Louis Fame Studios carefully selects products for quality, design, and functionality. Because our store may include furniture, décor, technology, custom products, made-to-order products, and goods supplied by third-party partners, return eligibility can vary.
Where eligible, unused products may generally be returned within [14 / 30] days after delivery. Eligible products should typically be:
Unless defective or otherwise required by applicable law, the following may be non-returnable:
Eligible furniture returns may be subject to:
Where permitted, these charges may be deducted from the refund.
If your order arrives damaged, contact us promptly at info.freshboxtech@gmail.com. Include:
If you receive the wrong item, please contact us so we can review the order and determine the appropriate resolution.
Approved refunds will normally be issued to the original payment method. Bank and payment-provider processing times may vary.
Some products promoted by Louis Fame Studios may be purchased directly from a third-party retailer or brand. Where the transaction is completed on a third-party website, that company’s return, refund, warranty, and shipping policies will apply.
Design consultation fees, project retainers, visualization fees, procurement fees, deposits, and other professional-service payments may be subject to separate cancellation or refund provisions provided in the applicable proposal or service agreement.
To request a return, contact info.freshboxtech@gmail.com. Include your order number and reason for the request.