Louis Fame Studios respects your privacy. This Privacy Policy explains how we may collect, use, store, and disclose information when you visit our website, purchase products, request services, contact us, or otherwise interact with Louis Fame Studios.
We may collect information that you provide directly to us or that is collected automatically when you use our website or services. This may include:
Name
Email address
Telephone number
Billing information
Shipping information
Order history
Project details
Property information voluntarily provided by you
Uploaded photographs
Floor plans
Design documents
Messages and enquiries
Website activity
Device information
Browser information
Cookie data
Marketing preferences
We may use the information we collect for purposes including:
Processing orders
Delivering products
Scheduling consultations
Responding to enquiries
Preparing design proposals
Managing projects
Coordinating installation
Providing customer service
Improving our website
Analysing website performance
Preventing fraud
Maintaining website security
Sending transactional communications
Sending marketing communications where permitted
Payments may be processed through third-party payment processors. Louis Fame Studios may not directly receive or store complete payment-card information.
Where a third-party payment provider is used, that provider may process payment-related information in accordance with its own privacy policy, security practices, and applicable legal requirements.
Our website may use cookies and similar technologies for purposes including website functionality, analytics, remembering preferences, performance, marketing, and security.
Your browser may allow you to block or delete certain cookies. Where legally required, additional cookie-management or consent options may also be provided.
Louis Fame Studios may use trusted third-party providers to support services such as:
Website hosting
Payments
Analytics
E-commerce
Customer support
Shipping
Installation
Marketing
Project management
These providers may process information where reasonably necessary to perform services on our behalf or support the operation of our business.
We may share information with suppliers, contractors, service providers, installers, delivery companies, technology providers, or other business partners where reasonably required to provide a requested service, complete an order, manage a project, or operate our business.
Louis Fame Studios does not sell personal information for monetary compensation.
We use reasonable administrative, organisational, and technical measures designed to protect information under our control against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, transmission method, or electronic storage system can be guaranteed to be completely secure.
Depending on where you live, applicable privacy or data-protection laws may provide certain rights concerning your personal information. These may include rights to request:
Access to personal information
Correction of inaccurate information
Deletion of personal information
Restriction of certain processing
Opt-out from certain processing or marketing communications
Requests concerning your personal information may be submitted to:
Email: info.freshboxtech@gmail.com
We may need to verify your identity before processing certain privacy-related requests.
We may update this Privacy Policy periodically to reflect changes in our services, business practices, legal requirements, or website functionality.
Any updated version will be posted on this page with a revised “Last Updated” date.
If you have any questions about this Privacy Policy or how Louis Fame Studios handles personal information, please contact us at:
Louis Fame Studios
Email: info.freshboxtech@gmail.com