Help Centre

Frequently Asked Questions

Find answers about Louis Fame Studios, interior design, Smart Living, shopping, delivery, returns and commercial services.

01
Louis Fame Studios

General

What is Louis Fame Studios?

Louis Fame Studios is an interior design and Smart Living brand combining professional design services, curated furniture and décor, intelligent technology, sourcing, visualization, and project implementation.

Do you only sell products?

No. Our business is built around a combination of products and professional services. Customers can shop selected products, book interior design services, request Smart Living planning, or work with us on a complete project.

Do you have a physical showroom?

Louis Fame Studios is launching primarily through a digital first model. Physical studio, showroom, and appointment based experiences may be introduced as the business grows.

02
Design Services

Interior Design

Do you offer virtual interior design?

Yes. Many projects can begin virtually using photographs, measurements, floor plans, video consultations, and digital presentations.

Do you work in person?

In person services may be available depending on project type and location.

Can you design just one room?

Yes. Customers can begin with a consultation or single room design before expanding into a larger project.

Do you offer 3D visualization?

Yes. 3D visualization may be included in selected packages or added to qualifying projects.

Do you provide furniture sourcing?

Yes. We can recommend and source furniture, lighting, décor, Smart Living products, and other selected project items.

Do you work with existing furniture?

Yes. A project does not necessarily require replacing everything. Where appropriate, existing pieces can be incorporated into the new design.

03
Intelligent Living

Smart Living

What is Smart Living?

Smart Living uses thoughtfully selected technology to improve comfort, security, entertainment, convenience, connectivity, and energy efficiency.

Can I start with one room?

Yes. Our Smart Room approach allows customers to begin with one room before expanding into other parts of the property.

Can you install the products?

Installation may be available for selected products and projects directly or through qualified installation partners.

Do you work with electricians and technology specialists?

Projects requiring licensed electrical, networking, construction, or advanced integration work may involve qualified third party professionals.

Can you make my existing home smarter?

Yes. Many Smart Living solutions can be introduced without completely renovating the property.

04
The Collection

Shopping

Do you keep every product in stock?

No. Louis Fame Studios uses a curated, low inventory business model. Products may be supplied through established manufacturers, distributors, trade partners, authorized dealers, made to order suppliers, or other approved fulfillment partners.

Why do some products have longer lead times?

Furniture, custom products, special orders, and made to order items may require additional manufacturing or supplier processing time. Estimated lead times will be provided where possible.

Are all products sold directly by Louis Fame Studios?

Not necessarily. Some products may be sold directly, while selected products may be offered through approved third party retailers or brand partners. Where a purchase is completed through another retailer, that retailer’s applicable terms, warranty, return policy, and fulfillment conditions may apply.

05
Delivery

Shipping

Do you ship furniture?

Selected furniture and oversized products may be available for freight or specialty delivery. Availability depends on the product and destination.

Do you offer white glove delivery?

White glove or room of choice delivery may be available for selected products.

06
Orders

Returns

Can I return furniture?

Eligibility depends on the specific product. Special order, customized, installed, made to order, or final sale items may not be returnable except where required by law or where the product is defective.

07
Professional Services

Commercial

Do you work with businesses?

Yes. Louis Fame Studios may work with offices, hospitality businesses, rental properties, retailers, developers, property professionals, and other commercial customers.

Do you offer trade partnerships?

Yes. We welcome inquiries from architects, builders, designers, developers, contractors, property managers, and other professionals.

Louis Fame Studios

Still Have Questions?

Our team would be happy to help you with products, interior design services, Smart Living and project enquiries.

Contact Us